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Can My Family Visit Me If I'm Hospitalized When Travelling Abroad?

Yes, they can! And your Travel Insurance can help make this happen!

Say you've been on a solo trip abroad and you've gone hiking. Mid-hike, you met with an accident, and now you must be hospitalized for more than ten days. We understand that in difficult times like this, what could boost your morale is having family around you.

In your Travel insurance plan, one can opt to have a family member with you through a cover known as the Compassionate Family Visit Cover.

What does this Cover Mean?

Compassionate Family Visit is a cover that allows a family member to visit you in times of need. Simply put, it is a cover that lets the family stick together. We understand that in times of despair and medical emergencies, we all need our family members beside us. This gives us hope and support to recover faster.

During your international trip, this cover can act like a warm hug, in the unexpected event of accidents or hospitalization. With this unique and beneficial cover, you can have one family member visit you if such attendance is necessary in the opinion of a medical practitioner.

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How does Compassionate Family Visit Work?

In the event of accidental hospitalization, your doctors suggest that a family member accompany you during your recovery. The compassionate family visit benefit in your travel insurance policy comes into effect.

You simply need to acquire approval from a medical professional stating that the presence of the family member is necessary. With that, you need not worry about their travel or stay expenses. We got you covered!

This cover is included in almost all travel insurance policies. Buy travel insurance from Digit (Digit On the Move Policy) comes with an inclusive cover for Compassionate Visit.

What are the Inclusions and Exclusions of Digit’s Compassionate Family Visit Cover?

What’s Covered	What’s Not Covered
• One immediate family member’s travel and stay is covered by your policy. You will be reimbursed for their actual cost of economy class transportation to the city where you are admitted.	• Under your travel insurance policy, any exclusion mentioned in the General Exclusion Section and Specific Exclusions mentioned in “Personal Accident”, “Emergency Accidental Treatment and Evacuation”, or “Emergency Accidental Treatment and Evacuation” of your policy document will not be covered.	• The cost of lodging and boarding of the family member during their stay is also covered.

Minimum Documents Required to Claim for Compassionate Family Visit

While filing a claim under Compassionate Family Visit, one must immediately contact the Medical Emergency Assistance helpline and customer service helpline immediately. There, you will be asked to produce:

A medical certificate stating details of the date of admission and date of discharge, together with the details of the injury or illness and the treatment rendered.
Bills and payment receipts for the visitor’s newly booked air-ticket and accommodation.

A Compassionate Family Visit benefit ensures your family is closer to you when you need them the most. You can feel their comfort and support during your recovery without worrying about additional expenses.

Disclaimer: This article is for informational purposes, collected across the Internet and with respect to Digit’s On-the-Move Policy document. For detailed coverage, exclusions, and conditions about Compassionate Family Visit cover, go through your travel policy document- Digit On-the-Move policy document carefully.

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Go Digit General Insurance Limited | Corporate Office Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095 | Registered Office Address: 1 to 6 floors, Ananta One (AR One), Pride Hotel Lane, Narveer Tanaji Wadi, Shivaji Nagar, Pune-411005, Maharashtra | Trade logo of Go Digit General Insurance Ltd. displayed above belongs to Go Digit lnfoworks Services Private Limited and is provided and used by Go Digit General Insurance Ltd. under license.

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