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Duty Free Shopping at Narita Airport: List of Stores, Timings & How to Pre-Order

Narita Airport is in the city of Narita in Chiba Prefecture, about 60 kilometres outside of Tokyo. The airport hosts 3 terminals, which are used for domestic and international flights.  

The airport has many high-class services like luxury lounges, convenient transit, restaurants and shops, and unique artistic displays like galleries and art projects. One can also shop across a wide range of stores for luxury brands and products and indulge in duty-free shopping to get high-end products at a lesser cost.  

In this article, we’ll take you through duty-free shopping at Narita International Airport in Tokyo and all the details related to it. 

Narita Airport Duty-Free Website

When you are in Narita International Airport, you can shop from duty-free websites such as:

  • www.duty-free-japan.jp/narita 
  • www.fasola-shop.com

What Can You Do on the Narita Duty-Free Website?

On the Japan Duty-Free website, you can:

  • Search and Shop: Filter out products basis their category, brand, new arrivals, particulars, duty-free limited products and ranking to easily shop online.
  • Gift Campaigns: You will be able to purchase gift packages from different brands that are limited to one brand per person.
  • View News and Store Information: On the website, you can check all the latest news related to products, their status on the website, new stores and additions if any. You can also check for store locations and a brief about the store.
  • Shopping Guide: The shopping guide present on the website clears all information related to pre-ordering duty-free products online, period, advance payment, cancellation and change and allowances.

The FaSoLa website allows users to, 

  • Search for a Wide Range of Products: Filter basis the location, brand, category, price and more to quickly find the product you want and order easily online.
  • News Updates: On the main page, you can see information regarding changes to the reservation deadline, business hours, brands and product benefits.
  • Shopping Guide: A small widget on the side of the website leads to a shopping guide that has all the required information on how to use the reservation site to book your duty-free products online.

Below, we’ve discussed how to pre-order duty-free items online from both websites and other relevant information. Read on to know more. 

Which Terminals have Duty-Free Shops at Narita Airport?

Duty-free stores are located in the Departures and Arrivals section after passport control before customs inside all 3 terminals of Narita International Airport:

What are the Different Duty-Free Stores Available at Narita Airport?

There are 28 duty-free stores located inside the Narita International Airport. Below is the list of duty-free stores along with their location:

Category Store Location Operating Hours

Extensive Outlet

TIAT Duty-free Online Pickup Counter/Duty-free Pickup Counter Terminal 2 3F International Departure Area 106 06:30~13:00
TIAT Arrival Duty-free Shop Terminal 2 2 2F International Arrival Lobby 137 05:00~07:00
TIAT Duty-free Souvenir Terminal 2 3F International Departure Area 102 06:30~13:00
TIAT Duty-free Pop-up South Terminal 3 3F Post Departure Area 166 07:30~20:00
TIAT Duty-free Pop-up North Terminal 3 3 3F Post Departure Area 109 07:30~20:00
TIAT Duty-Free Shop Central Terminal 3 3 3F Departure Area 130 24h
Tokyo Souvenir Shop North Terminal 3 3 3F Post Departure Area 110 06:00~24:00
TIAT Duty-Free Shop North Terminal 3 3 3F Post Departure Area 112 07:00~22:00
TIAT Arrival Duty-Free Shop Terminal 3 2F Arrival Area 18 24h

Lifestyle

Saint Laurent Terminal 2 3F International Departure Area 105 06:30~13:00
Louis Vuitton Terminal 3 3 3F Post Departure Area 162 08:00~20:00
Ferragamo Terminal 3 3F Post Departure Area 142 07:30~22:00
Dior Terminal 3 3 3F Departure Area 134 07:30~21:00
Gucci Terminal 3 3 3F Post Departure Area 126 07:30~22:00
Wacoal Terminal 3 3 3F Departure Area 144 06:00~23:00
Tiffany & Co. Terminal 3 3 3F Post Departure Area 133 06:00~24:30
Samantha Thavasa Terminal 3 3 3F Departure Area 140 06:00~23:00
Omega Terminal 3 3 3F Post Departure Area 159 06:00~24:30
Hermes Terminal 3 3 3F Departure Area 128 06:00~24:30
Cartier Terminal 3 3 3F Post Departure Area 121 07:30~22:00
Bulgari Terminal 3 3 3F Departure Area 125 06:00~24:30
Bottega Veneta Terminal 3 3 3F Departure Area 120 06:00~24:30
Saint Laurent T3 Terminal 3 3 3F Post-Departure Area 160 06:00~24:30
Uniqlo Terminal 3 3 3F Post Departure Area 147 06:00~20:00
Chanel Terminal 3 3 3F Post Departure Area 127 10:00~18:00
Fashion Boutique Terminal 3 3 3F Post Departure Area 117 07:30~17:00

Skincare and Cosmetics

Shiseido Haneda Boutique Terminal 3 3 3F Post-Departure Area 158 07:30~17:00
Cosmetic Boutique North Terminal 3 3 3F Departure Area 111 07:00~21:00
TIAT Duty-Free Shop South Cosmetic Terminal 3 3 3F Departure Area 145 07:30~23:00
TIAT Duty-free Beauty Terminal 2 3F International Departure Area 104 06:30~13:00
Chanel Fragrance & Beauty Terminal 3 3F Post Departure Area 164 07:30~18:00
Dior Perfume and Beauty Boutique Terminal 3 3 3F Departure Area 141 07:30~18:00

Food and Delicacies

Japan Fruits Terminal 3 3F Post-Departure Area 167

08:00~16:00

We have changed our business hours only on Fridays. Business hours: 12:00-20:00

K. Minamoto Terminal 3 3 3F Post Departure Area 106 07:30~20:30

Liquor and Tobacco

Franck Muller Port of Vanguard Terminal 3 3 3F Departure Area 115 06:00~24:30
TIAT Duty-Free Shop South Liquor & Tobacco Terminal 3 3 3F Departure Area 146 07:30~23:00

List of Duty-Free Items You Can Buy at Narita Airport

In Narita International Airport, you will find an extensive exhibit of global and local brands and products to shop for. There is an assortment of items such as: 

  • Liquor products
  • Tobacco products
  • Perfumes and cosmetics
  • Fruits, foods, beverages, sweets and more
  • Clothing, shoes and accessories like bags, watches, belts, etc.
  • Jewellery
  • Travel essentials
  • Souvenirs and Traditional crafts
  • Electronic items
  • Toys
  • Books
  • Confectioneries and supplements
  • Décor items 

How to Pre-order Duty-Free Items at Narita Airport?

Choose from brands like AnnaSui, Bacardi, Lancome, Hugo Boss, Miu Miu, Dunhill and more when you shop duty-free online. To do so, you can follow these 3 easy steps: 

  • Log-in to the Fa-So-La duty-free pre-ordering website or the Japan Duty-free website.
  • Choose from a wide range of products and add them to your cart.
  • You can also avail yourself of additional site discounts when pre-ordering your product, thereby lowering the price even more!
  • In your cart, you can view your products and proceed to make the reservation. You will need to provide details such as your flight details, point of pick-up, and personal information.
  • Once your booking is done, you will receive a reservation completion email.
  • On the day of travel, go to the store that handles reserved items and pick up your products at the cash register.
  • You can choose to pay in advance or pay on-site for your products. 

What are the Required Documents for Duty-Free Shopping Online?

After you have pre-ordered your products online, you will need to collect them at the airport. You will need to produce the following documents:

  • Valid Passport
  • International Boarding Pass
  • Receipt of Purchase or a Confirmation Email

What Modes of Payment are Accepted when Shopping Duty-Free?

You have plenty of options when choosing your mode of payment after you’ve chosen your products online. You can choose to pay through:

  • Cash
  • Credit Card
  • Online banking methods (e-commerce) like apple pay or google pay
  • QR/bar code payment

You can exchange your home currency for Japanese Yen when shopping for duty-free products at the Narita Airport. You can also use Euro and US Dollars as cash currency when shopping.

What are the Duty-Free Allowance Limits at Narita Airport?

Below mentioned allowance limits are for passengers entering Narita Airport.

Liquor or Wine Products Tobacco Products Duty-free Products
3 bottles of 760cc each 200 cigarettes, 50 cigars or 250g of tobacco. Not exceeding 200,000 Yen (two hundred thousand yen) For perfumes, 2 ounces. (One ounce is about 28 ml)

When departing from Narita Airport, please check the duty-free allowance per your destination country.

[Source]

Tips to Follow when Shopping Duty-Free

Some duty-free shopping tips and etiquette are:

  • Carry Proper Identification: When shopping duty-free, you can reserve your item online or visit the stores in the airports to make a purchase. Either way, you must produce the proper documentation to collect your items. Always carry your passport, boarding pass, receipts and ID as proof of eligibility.
  • Know the Allowance Limits: Duty-free allowances vary from country to country. Before you purchase a product, ensure that there is no complication when you land in your destination country as well. You can check for this information online before you start shopping. You should also be aware of the baggage allowance of countries you are travelling to or transiting through. Items like alcohol and tobacco products also have age restrictions.
  • Shop Before Travel: Shopping before you travel can save you time and offer additional discounts! You can shop duty-free from the airport's official website, reserve your items and collect them on the date of departure.
  • Do Your Research: If you want to buy a luxury item in a duty-free shop, plan and do some research to determine which brand shops and items are available. While duty-free prices are often lower than regular retail prices, it's a good idea to research and compare prices with stores outside the airport. Sometimes, some promotions and sales offer better deals.
  • Keep Track of Your Spending: It is important to monitor your spending to ensure you stay within your budget and duty-free allowance. It's easy to get carried away with the savings and deals offered when you shop duty-free internationally. You must also be cautious not to buy too much, as you may be subject to excess baggage fees if you exceed your airline's weight limits. 

FAQs About Duty-Free Shopping at Narita Airport

Can a friend or family member pick up the reserved product on my behalf Narita International Airport?

Yes. If you are pre-ordering your duty-free products from either airport, you do not necessarily have to be the one to pick them up. If one of your family or friends is going overseas, you can pick up the reserved product on their behalf and vice versa. 

How early on can you pre-order a product on duty-free website of Narita International Airport?

On the Japan duty-free site, orders can be placed 14 to 2 days before the departure date; while on the FaSoLa duty-free store, reservations are accepted from one month before the departure date to 12:00 two days before the departure date.

What to do when you arrive at Narita International Airport?

If you have time to kill at Narita Airport, you can check out its many high-class services like luxury lounges, restaurants and shops, shop for duty-free items and unique artistic displays.  

Can I shop for duty-free items in the restricted area at Narita Airport?

You can purchase duty-free items in the restricted area of Narita Airport after completing the Immigration departure inspection.

What is the difference between duty-free and tax-free in Japan?

Tax-free refers to the VAT (consumption tax). Duty-free refers to the government tax exemption.

Is Japan tax-free for foreigners?

Tax-free shopping is available to foreign tourists staying in Japan for less than 6 months, at licensed stores when making purchases of over 5000 yen. A passport is required when shopping tax-free.