Also known as Asia’s biggest duty-free outlet, Lotte Duty-Free has been in the industry for over 40 years, establishing itself as Korea’s representative duty-free store. 

They sell top brands like Louis Vuitton, Hermès, and Chanel along with local Asian gifts, souvenirs and specialities. You can find their stores, in major international airports, within cities, on their website and app as well.

As of 2019, Lotte Duty-Free has provided customers with over 1,600 brands to shop from. By supplying global brands at reasonable prices, Lotte Duty-Free has brought in foreign tourists and contributed to Korea and other countries tourism as well. You can enjoy exploring thousands of products across categories such as: 

• Fragrances
  
• Cosmetics and Skin Care
  
• Fashion Accessories
  
• Watches and Jewellery
  
• Shoes
  
• Clothes
  
• Sport Accessories, Apparel and Equipment
  
• Health and Food Products
  
• Electronic Items
  
• Homeware, Décor and Gadgets
  
• Pet Supplies
  
• Kids and Babies Fashion and Fashion Accessories
  
• Toys
  
• Travel Essentials
  
• Gifts and Souvenirs 

What Can You Do on the Lotte Duty-Free Website?

Visit the Lotte Duty-Free website to shop from a plethora of products offered – online and in-store. On the website, you can:

• View a Variety of Luxury Products: You can easily find your product by filtering out on basis the product category, brand and price to shop online easily.
• Shop Online: You can view over thousands of products through their website before shopping in-store. Through the Lotte Duty-Free website, you can select your favourite products from a variety of global and local brands, add to cart and purchase your order. 
• Get Attractive Discounts: Shopping online definitely comes with its perks. You can avail major savings of up to 80% off through the website or app on major brands and products. They also have offers, rewards, gifts and special products for seasons and festivals.
• Same-Day Pickup: Using the same-day pickup facility means that you can purchase products any time before your departure. The time left to order may vary depending on the airport or port of your departure. Lotte Duty-Free brings products from the nearest store or logistics centre based on the airport or port of your departure and the stock status at the time of your purchase.

The app comes with its own unique features such as:

• Barcode Scan: If you’ve downloaded the app, you can simply scan the bar code on the product from the app and check product details and availability. With this feature, you can avail major savings if the same is available on the app/online as well.
  
• AR Shop: If you want to shop prior to arriving at the airport or in-store, you can use the AR feature on the app to see how products such as eyewear, jewellery, etc., would look on you. You can also share the same on your social media after you have saved your pictures!

How to Shop Online from Lotte Duty-Free?

To have a convenient and hassle-free shopping experience at Lotte Duty-Free, you can follow these steps:

• Visit the Lotte Duty-Free website and select the airport that you would pick up your products from. 
• Search for your favourite products from the extensive list of categories and brands. Add them to your cart and proceed to checkout.
• You will be required to fill in your flight and personal details. You should also log in or sign into your account to complete your order.
• Once you have entered all the details, select the mode of payment and complete your order. You can then pick up the items at the airport on the day of travel.

Note: Orders can be paid with reward points and other payment methods such as credit cards, digital platforms, cash, gift cards etc., depending on the airport you are buying from. Points and cash points from refunds can be used to pay for all or part of your purchase.

What are the Required Documents for Duty-Free Shopping?

After you have pre-ordered your products online, you will need to collect them at the airport. You will need to provide the following documents: 

• Valid Passport
• International Boarding Pass
• Receipt of Purchase or a Confirmation Email 

When you shop duty-free from Lotte, remember some of these tips to enjoy an ideal experience:

• Know the Allowance Limits: Duty-free allowances vary from country to country so, ensure there is no complication when you land in your destination country. You should also be aware of the baggage allowance of countries you are travelling to. Items like alcohol and tobacco products also have age restrictions.
  
• Shop Before Travel: Shopping before you travel can save you time and offer additional discounts! You can shop duty-free from the official website, reserve your items and collect them on the date of departure.
• Do Your Research: If you want to buy a luxury item in a duty-free shop, you will need to do some prior research. While duty-free prices are often lower than regular retail prices, it's a good idea to compare prices to get better deals.
  
• Keep Track of Your Spending: It is important to monitor your spending to ensure you stay within your budget and duty-free allowance. It's easy to get carried away with the savings and deals offered when you shop duty-free internationally.

From high-end indulgences through to affordable favourites, the products in Lotte Duty-Free offer you plenty of choice, whether you're searching for the perfect gift, a treat for yourself or the ideal way to part with the last of your travel money.

Read more:

• Why Do Airports Have Duty-Free Shops?