EPF Grievance Management System or EPFiGMS is a process for investigating and resolving employee issues or complaints related to EPF. Members who contribute to EPF can register any complaints on the EPFiGMS online.

Let’s look at how to do an EPF Grievance registration and aspects related to it.

Both participants, an employee and an employer, have the access to I-grievance management scheme. One can register a grievance in EPFO by following the steps mentioned below:

Step 1: Visit the official EPF portal.

Step 2: On the homepage, one can see a tab that has a "register grievance" sign on it.

Step 3: Click on it and select the section called “status”. 

Step 4: If one does not have the PF number, click on “others”.

Step 5: One should then enter their Security Code and Universal Account Number (UAN). 

Step 6: There will be a “Get Details” option, click on it. 

Step 7: One can see their name, mobile number, email ID and UAN on the screen. 

Step 8: Opt for the “Get OTP” option to verify and authenticate the user ID. 

Step 9: Choose the "Personal details" section and select the relevant PF number.

Step 10: Choose the "Grievance details" section and select the types of grievance. 

Step 11: Enter the necessary description for the complaint.

Step 12: Use “choose files” and “attach” to upload relevant documents for the complaint.

It is crucial to know how to track the progress of PF grievance registration. However, it is a quick and easy process. Let’s look at how to do it:

Step 1: Visit the official website.

Step 2: Select “View Status”.

Step 3: Enter your registration number.

Step 4: Enter your phone number/email ID.

Step 5: Enter the security code.

Step 6: Click “submit”.

After that status of the complaint will appear on the screen.

If someone does not answer their issue promptly, they can send a reminder to the authorities. Here is how to do that:

Step 1: Visit the official page of EPF I-grievance Reporting Sector.

Step 2: From a drop-down menu, one has to select "Send Reminder".

Step 3: Type the registration number that the system has generated during the filing of a complaint.

Step 4: If one has filed the complaint on an older version of the website, they have to put their mobile number or email ID too.

Step 5: Fill in the reminder and provide an authentication code.

Step 6: Click on “Submit” to send a reminder to the concerned authority.

Let's have a quick look at scenarios when one can and should engage in EPF grievance registration:

• When one is having issues with getting Pension Settlement PF Balance.
• If someone is having issues with withdrawing a portion of their EPF.
• If someone is worried about placement or displacement of funds.
• A scenario where a 10c or Form 13 scheme certificate is used to pass PF accumulations.
• A scenario with type 51F insurance coverage or payment.

Here are some of the benefits of the EPF grievance portal for EPF members and employees:

• Tracking or resolving problems is easier and quicker than before.
• Tracking and rating a problem based on website data has made it possible to take action and resolve a problem permanently.
• There is no need for one to come to EPF headquarters, which has saved a lot of time both for EPFO officials and employees with EPF accounts.
• The portal is simple and its user-friendly nature helps many individuals.

This article provides a brief step-by-step procedure that is easy to follow and will help individuals to file their complaints. It also discusses how to track the status of a complaint and what to do if the process is delayed and more. A comprehensive knowledge of EPF grievance registration can surely be helpful to an individual.