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How to Check EPF Grievance Status on EPFO Portal?

EPF Grievances is a method that employees can follow to lodge their complaints regarding Employees Provident Fund Organisation (EPFO). In this portal, they can address any issue regarding this account and get the solution within a given time. However, only registered EPFO members can lodge their complaints in this portal.

Scroll through the article to know how to check your EPF grievance status.

What Is EPF Grievance?

It is a management system that handles the lodged complaint by employees from different organisations. Employees can lodge their complaints in this portal from private to public sector. This portal is named EPFIGMS, where employees can also check their progress status after complaining.

What are the Steps to Check EPF Grievance Status Online?

To check your EPF complaint status, you can follow the below-mentioned steps:

Step 1: Go to the official site for filing EPF grievance.

Step 2: Choose “Option” button.

Step 3: Select “View Status” option.

Step 4: Input your registration number that has been given at the time of registering your complaint.

Step 5: Provide the grievance password that has been sent to your mobile number or mail ID.

Step 6: Input your authorization code.

Step 7: Click on “Submit”.

Step 8: Check your complaint status on next screen.

You can only get the PF grievance status if you lodge the complaints successfully without any error. Hence, check the next segment if you want a revision on how to lodge a complaint regarding your provident fund on this portal.

What are the Steps to Lodge a Complaint in the EPFO Portal?

The process for lodging an official complaint on the EPF grievance portal is as follows:

Step 1: Visit the government portal for EPF grievances.

Step 2: Choose “Register Grievance” option.

Step 3: Choose the category of your employment status, such as PF member, employer or EPS pensioner etc., from next page.

Step 4: If you do not have a UAN number, you can choose the “Other” option as your employment type.

Step 5: Give your UAN number after choosing your employment type.

Step 6: Click on “Get Details”.

Step 7: Press “Get OTP” to receive a one-time password on your registered mobile number or email id.

Step 8: Input the OTP and click on submit.

Step 9: Enter your personal details.

Step 10: Enter your PF number.

Step 11: On next screen, choose Grievance category from the pop-ups.

Step 12: Input your grievance.

Step 13: Click on “Add” button once the grievance is added.

Step 14: Click on “Submit”.

Step 15: Note down the registration number of your complaint that will be showing on the screen.

This portal also provides a benefit to all members where they can send a reminder to EPFO if they do not address your issue at the right time. Check the following segment to know the process of setting a reminder.

What are the Steps to Set a Reminder for Grievance Addressal?

To set a reminder for the grievance, follow the below-mentioned steps:

Step 1: Visit the official website of EPF i Grievance Management System (EPFIGMS).

Step 2: Choose “Send Reminder” option from the menu.

Step 3: Enter all details such as complaint registration number, password, contact information.

Step 4: Input reminder description.

Step 5: Input security code.

Step 6: Press “Submit” button.

Hence, if you are wondering what types of complaints you can lodge on this portal, check out the following discussion.

What Are the Issues That You Can Lodge a Complaint on EPFO Grievance Portal?

The different issues you can lodge complaints on are discussed as follows:

  • Problems faced while withdrawing PF fund.
  • Misplacement or return of the cheques.
  • If you encounter any issue regarding Form 13 submission, which is for transferring PF funds.
  • PF balance-related doubts.
  • Issues regarding the final pension settlement.
  • Doubts about Form 51F or the insurance benefit.
  • Problems with scheme certificate or Form 10C.

Hope you have got a comprehensive idea of how to check EPF grievance status from the official EPFO portal and other related details. However, if you do not get a proper solution for your grievance, you can directly contact the EPFO office to ask for clarification.

FAQs About How to Check EPF Grievance Status

How long does it take to resolve an EPF-related issue?

Generally, it takes 30 working days to resolve the issue after registering a specific complaint.

What is the maximum time for PF settlement?

One can settle the issues regarding PF withdrawal and withdraw the amount within 5 years lock-in period.

How to find the grievance number?

You will receive your grievance registration number in your mail or contact number via message.