Grievance Redressal Procedure

Not Satisfied with the Resolution - Escalate your Grievance.

  • In case, you are not satisfied with the decision/resolution or have not received any response within 14 days, you may escalate to our Grievance Redressal Officer:

    Mr. Praveen Bhat

    Grievance Redressal Officer

    Email - grievance@godigit.com

    Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095.

     

    For details about the regional GRO for your city, click here

     

    We will assess the nature of the complaint and revert to you within 24 hours. All that you should know is we care and we are there to sort out any concern that you have.

     

    To read Digit Grievance Redressal Policy – Click here

     

    To read Digit Policy for Protection of Interests of Policyholders  – Click here

Form to Raise a Complaint

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Contact an Insurance Ombudsman – Click here