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We're available 24/7, even on National Holidays.
For Motor Insurance Claims
For Health Insurance Claims
For International Travel Insurance Claims
For COVID-19 Claims
For other Queries & Claims
Escalate your Grievance
-
If the resolution you received does not meet your expectations, please contact:
Mr. Praveen Bhat
Grievance Redressal Officer
Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095.
To read Digit Protection of Policyholders’ Interests Policy – Click here
We will assess the nature of complaint and revert to you within 24 hours. All that you should know is we care and we are there to sort out any concern that you have.
For details about the regional GRO for your city, click here
Important
All transactions (financial and non-financial) need to be done through our Website / Digit App / branch offices / Customer Center or you may also connect with our authorized Agents / POSPs / Insurance intermediaries.
How to file health claim online
Details of Nodal Officers
|
West Bengal, Odissa and North India |
Mr. Ashwani Chouhan |
ashwani.chouhan@godigit.com |
|
Jharkhand and Chhattisgarh |
Mr. Soumya Banik |
soumya.banik@godigit.com |
|
Andhra Pradesh |
Mr. Harapradeep |
hara.pradeep@godigit.com |
|
Telangana |
Mr. Adish Kanna |
adish.kanna@godigit.com |
|
Karnataka |
Mr. Shivayogi Bableswar |
shivayogi.bableshwar@godigit.com |
|
Tamilnadu and Andaman |
Mr. Sivaramakrishnan |
sivaramakrishnan.n@godigit.com |
|
Kerala |
Mr. Sasi Jayaram |
sasi.jayaram@godigit.com |
|
Bihar |
Mr. Rounak Kumar & Mr. Praveen Kumar Sinha |
rounak.kumar@godigit.com & praveen.sinha@godigit.com |
|
Delhi/NCR |
Mr. Sowrin Mandal |
sowrin.mandal@godigit.com |
|
ROMG |
Mr. Sushant Mhatre |
sushant.mhatre@godigit.com |
|
Mumbai |
Mr. Yogesh Yarde |
yogesh.yarde@godigit.com |
|
Uttar Pradesh |
Mr. Rahul Tripathi |
rahul.tripathi@godigit.com |
|
Uttarakhand |
Mr. Sudhir Tiwari |
sudhir.tiwari@godigit.com |
|
Punjab, Haryana, J&K |
Mr. Hartej |
hartej.singh@godigit.com |
|
Rajasthan/Madhya Pradesh |
Mr. Vipin Tyagi |
vipin.tyagi@godigit.com |
|
Gujarat |
Mr. Kamil Malik |
kamil.malik@godigit.com |
Details of the Nodal Officers handling Motor Accident Claims
Details of the Nodal Officers
For Claims of victims of floods (July 2021) in the Calamity affected districts of Maharashtra State
Click here
to see the contact
details
Details of the Nodal Officers w.r.t Cyclone Nisarga
For claims due to Cyclone Nisarga in Maharashtra & Gujarat.
Click here
to see the contact
details
Details of the Nodal Officers w.r.t Cyclone Amphan (May-2020)
For claims due to Cyclone Amphan in Odisha, West Bengal & Other states.
Click here
to see the contact
details
Details of the Nodal Officers
For claims due to North East Delhi Riots (Feb-2020)
Click here
to see the contact
details
Details of the Nodal Officers
For claims due to recent flood in Kerala, Maharashtra, Gujarat &
Karnataka.
Click here
to see the contact
details
Details of the Nodal Officers
For claims related to Floods in Telangana, Andhra Pradesh and the other Neighbouring States (October-2020).
Click here
to see the contact
details
Network Hospitals for Cashless Facility
The empanelled hospitals shown on Digit website are not updated in real time, for updated information please check the below TPA lists and the respective TPAs.
|
Name of TPA |
Type of Policy |
Link |
|
Medi Assist Insurance TPA Private Ltd. |
Retail & Group |
|
|
Paramount Health Services & Insurance TPA Private Ltd. |
Group |
|
|
Health India Insurance TPA Services Private Limited |
Group |
|
|
Good Health Insurance TPA Limited |
Group |
|
|
Family Health Plan Insurance TPD Ltd (FHPL) |
Group |
We also have arranged a direct tie-up with some hospitals. These are in addition to the hospital network we maintain with our TPAs
As a part of improving our customer experience as well as bringing transparency to our claims process, here is a list of hospitals marked as non-preferred. This is prepared based on treatment/claims experience from these hospitals. Kindly note that the Company will not be in a position to entertain any cashless or reimbursement claim for any planned/pre-planned treatment received at these hospitals. This is with a view to reduce the element of fraud and misrepresentation and ensure that we are able to serve genuine claims. However, any claim pertaining to emergency treatment received at these hospitals shall be considered on merits. Digit reserves the right to verify complete documents before decisioning the claim in case of such claim for emergency treatment.
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