Customer Service - Digit General Insurance
Renew Policy
Renewing insurance policy has never been simpler! With Digit, sign in with your mobile number, provide previous policy details, select IDV, add-ons and renew your policy within minutes! For motor insurance, you can renew using your policy details as well. Renew Your insurance Policy here.
Download Policy
Now download policy documents anywhere, anytime through Digit app! Download the Digit app, login, and you'll be able to see and download all your insurance policy documents completely hassle-free, on the "My Policy" page. Click to Download the Policy Documents.
Check Unclaimed Amount
You can check your unclaimed amount in a single click by providing your claim number or policy number. Sometimes optional details such as your name, PAN number, and date of birth might also be required. Check Unclaimed Amount here.
Claims
Get claim registered in just 7 minutes with our innovative paperless, smartphone-enabled self-inspection process by calling on 1800-258-5956 and providing all the required details related to accident and damage. We're available 24/7, even on National Holidays! Click here to File a Motor Claim and File a Health Insurance Claim.
Grievance Redressal
Reach out to our Grievance Redressal Officer at grievance@godigit.com if you are not satisfied with the decision/resolution or have not received any response within 14 days. Get Grievance Redressal Procedure details.
Policy Documents & Brochures
In addition to simplifying insurance, Digit has also simplified access to all the insurance policy documents and brochures. You can view and download all the policy documents and wordings with just a click, that too 24/7! Find your Policy Documents & Brochures.
Check Policy Status
We at Digit care about our customers’ needs which is why we offer one-click process to verify your policy genuineness. Just select which policy you want to check- health, motor, or travel, and enter your policy number and policy start date, and you’re done! Click here to Check Policy Status.
Cancel e-Mandate
Want to cancel your registered e-Mandate? No worries! Just login with your registered mobile number and it's done! But if you are not an OEM customer, please contact us on 1800-103-4448 to cancel the e-Mandate. Cancel e-Mandate here.
WhatsApp Self Service Bot
If you have queries related to Digit general insurance policy reach out to our support team with our self-serve chat bot support at 7026061234. It is your one stop solution to get all your queries resolved in real time! Chat with WhatsApp Self Service Bot.