Grievance Redressal Procedure

Not Satisfied with the Resolution - Escalate your Grievance.

customer care executive.

  • In case, you are not satisfied with the decision/resolution or have not received any response within 14 days, you may escalate to our Grievance Redressal Officer:

  • Mr. Praveen Kumar NP
    Grievance Redressal Officer
    Email - lifegrievance@godigit.com
    Address: Atlantis, 95, 4th B Cross Road, Koramangala Industrial Layout, 5th Block, Bengaluru 560095.


  • For details about the regional GRO of your city, Click here

    We will assess the nature of the complaint and get back to you within 24 hours. All that you should know is we care and we are there to sort out any concern that you have.

    To read the Digit Grievance Handling Procedure – Click here

    To read the Digit Protection of Policyholder Interest Policy – Click here


Issue still not resolved?

Form to Raise a Complaint

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Contact an Insurance Ombudsman – Click here

or

To find the details of the Insurance Ombudsman for the applicable jurisdiction - Click here