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One-Stop Centre Scheme, also known as Sakhi, is a component of the umbrella scheme for the National Mission for Empowerment of Women that also encompasses the Indira Gandhi Matritva Sahayog Yojana. The Ministry of Women and Child Development (MWCD) formulated this centrally-sponsored scheme.
MWCD intends to set one-stop centres across the country to offer integrated support towards women and rescue them from the vicious cycle of violence, whether in private or public spaces.
In India, gender-based violence has multiple manifestations. From facing domestic and sexual violence to being the sufferer of toxic practices like honour killings, dowry, acid attacks, witch hunting, trafficking, enforcing sex-selective abortion, women and girls are robbed of their dignity and existence. Moreover, the unreasonable injustices violate their fundamental rights and disrupt their health and mental being, thereby averting their growth.
OSCS assists women suffering the wrath of physical, emotional, psychological or sexual abuse irrespective of their age, class, educational status, culture, etc. Moreover, it will provide them with complete assistance and redressal and help them emerge from the shackles of prolonged life violence and discrimination.
Read through to know more about one-stop centre scheme!
The scheme addresses gender-based brutality and aims to expedite and facilitate multiple services for women affected by violence. The objectives of the scheme are as follows:
One-Stop Centre Scheme facilitates an affected individual with multiple services. The OSCS details are as follows:
One-Stop Centre Scheme will assist all women over and under 18 years of age whose well-being is threatened by the fury of violence irrespective of their caste, creed, marital status, religion or sexual orientation. Every age group can easily access the scheme's benefits in unfortunate circumstances.
Some of the categories of people who are eligible to the One-Stop Centre Scheme are:
Eligibility may change based on geographical location with specific local regulations and the scope of different centres' services.
The One-Stop Centre Scheme (OSC) aims to provide an array of services under a single roof. These often involve dealings with government services, business procedures, or community support. The services offered differ from country to country and may also change depending on the centre's focus.
Psycho-social support/ counselling | A skilled counsellor providing psycho-social counselling services would be available on call. This counselling process will give women confidence and support to address violence or to seek justice for the violence perpetuated. Counsellors shall follow a prescribed code of ethics, guidelines and protocols in providing counselling services. |
Legal aid and counselling | To facilitate access to justice for women affected by violence, legal aid and counselling would be provided at OSC through empanelled Lawyers or National/State/District Legal Service Authority. The aggrieved woman would be provided with an advocate of her choice in case she wants to engage the same to assist the State Prosecutors in trying her case. It would be the responsibility of the Lawyer/Prosecutor to simplify legal procedures for the aggrieved woman and advocate for her exemption from court hearings. |
Shelter | The OSC will provide temporary shelter facility to aggrieved women. For long term shelter requirements, arrangements will be made with Swadhar Greh/Short Stay Homes (managed/affiliated with government/NGO). Women affected by violence along with their children (girls of all ages and boys up till 8 years of age) can avail temporary shelter at the OSC for a maximum period of 5 days. The admissibility of any woman to the temporary shelter would be at the discretion of Centre Administrator |
Video Conferencing Facility | To facilitate speedy and hassle free police and court proceedings the OSC will provide video conferencing facility (through Skype, Google Conferencing etc.). Through this facility if the aggrieved woman wants, she can record her statement for police/ courts from OSC itself using audio-video electronic means as prescribed under sections 161(3), 164(1) and 275(1) of the Code of Criminal Procedure and section 231(1) in line with Order XVIII Rule 4 of the Code of Civil Procedure. This facility will be provided only after consultation among Superintendent of Police, District and Sessions Judge of the concerned district (place of incident) |
Assistance to women in lodging FIR/ NCR/DIR | The OSC will facilitate the lodging of FIR/NCR/DIR. |
Emergency Response and Rescue Services | OSC will provide rescue and referral services to the women affected by violence. For this, linkages will be developed with existing mechanisms such as National Health Mission (NHM), 108 service, police (PCR Van) so that the woman affected by violence can either be rescued from the location and referred to the nearest 3 medical facility (Public/ Private) or shelter home |
Medical Services | Women affected by violence would be referred to the nearest Hospital for medical aid/examination which would be undertaken as per the guidelines and protocols developed by the Ministry of Health and Family Welfare. |
These centres aim to simplify different processes, reduce bureaucracy, and increase the citizens’ access to government offices or businesses.
One-Stop Centre Scheme is an ideal platform for women aggrieved by violence. Let us see how the scheme benefits an affected individual.
Moreover, affected women will receive basic facilities like food, medicine, clothes and other basic amenities like sanitary napkins, soap, shampoo, etc.
An affected woman can access the One-Stop Centre Scheme in the following ways:
Right after an aggrieved woman lodges a complaint or states an issue, the DPO/PO/DM/DYSP/SP/CMO of the district or area concerned with the issue or crime will receive the message.
Furthermore, whenever a distressed woman approaches OSC for assistance by herself or by sending someone on her behalf, the case gets registered in a system following the desired format, and instantly a unique ID will be generated.
To recapitulate, the progress of any society depends mainly on the advancement in the position of women. However, the bitter truth of Indian culture shows a continuous rise of discrimination and disregard against females. One-Stop Centre Scheme helps women by providing the necessary support against violence, motivating them to seek justice, thus, empowering them.
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The Nirbhaya fund assists the One-Stop Centre scheme. Nirbhaya fund was implemented solely for women’s safety. An affected woman will receive complete financial assistance from the Centre to States and the Union territories under this scheme.
This centrally sponsored scheme came into action on 1st April 2015. It addresses the wrath of violence against women and provides all sorts of assistance and support to an affected woman. Therefore, every woman should have a deep insight into One-Stop Centre scheme to utilise its utmost benefits.
One-Stop Centre Scheme is popularly known as “Sakhi”. By dialling a Women's toll-free helpline 181, any woman in an adverse situation or someone on her behalf can seek help from the Sakhi Centre 24X7.
The Sakhi One-Stop Centre (OSC) scheme is an initiative by the Government of India designed to support women affected by violence, both in private and public spaces, within the family, community, and workplace.
As of 2024, there are over 750+ One Stop Centres (OSCs) operational in India. These centres are part of a scheme by the Ministry of Women and Child Development (MWCD) aimed at providing support to women who have experienced violence.
The OSC supports all women, including girls below 18 years of age affected by violence, irrespective of caste, class, religion, region, sexual orientation or marital status.
OSCS was launched in 2015 by the Ministry of Women and Child Development (MWCD). It was launched as a part of the National Mission for Empowerment of Women (NMEW). The scheme aims to provide a single-window platform for women affected by violence.
One-Stop Centres (OSC) are intended to support women affected by violence, in private and public spaces, within the family, community and at the workplace.
A case worker in a one-stop centre provides comprehensive support and guidance to individuals seeking assistance, ensuring they access the necessary services and resources efficiently. They act as a liaisons between the client and various service providers, helping to address and resolve the client's specific needs and concerns.
In 2015-16, funds to the tune of ₹1102.49 lakhs were sanctioned to 33 States/UTs for the establishment of One-Stop Centre
In 2016-17, funds to the tune of ₹3555.87 lakhs were sanctioned for 150 additional Centres.
The One-Stop Centre Scheme in India comes under the Ministry of Women and Child Development.
The popular name for the One-Stop Centres (OSCs) provided by the Ministry of Women and Child Development in India is "Sakhi Centres."
One-Stop Centres (OSCs), specifically Sakhi Centres, typically do not provide long-term housing solutions, permanent employment opportunities, extensive medical treatments beyond immediate care, or direct financial assistance such as cash grants or loans.
Sakhi One-Stop Centres are generally established at a central and accessible location within the district, often within the premises of district hospitals or in proximity to key government offices to facilitate coordination and access to services.